Candle Care

The First Burn

When lighting your candle for the first time, it is important to allow the wax to burn so that it melts across the entire surface of the container. This will allow an even burn and prevents tunnelling.


You should ensure that your wick is trimmed to 5mm before every light. This controls the size of the flame, minimises the chances of the container going black and prevents the wick mushrooming or curling. Wooden wicks also need to be kept trimmed.

What are wet spots?

Wet spots are a very common occurrence when natural wax candles, such as soy, are made in glassware. This occurs due to the minor shrinkage when the wax is cooling. The wax will pull away from the glass in some areas and stick in others. This does not affect the performance of the candle.

Oh no! My candle is smoking, what do I do?

A smoking candle is a sign your wick needs to be trimmed or your candle is in an air current. Simply move the candle where there are no fans, air conditioning or draughts.


Store candle in a cool, dry place away from direct sunlight as this will prevent discolouration and fading.

General Safety Precautions

· Never leave a burning candle unattended. Extinguish all candles when you leave a room or before going to sleep.

· Do not place a burning candle near anything flammable.

· Keep candles out of reach of children and pets.

· Place the candle on a stable, heat-resistant surface prior to burning.

· Extinguish the candle if the flame gets too close to the candle holder or container.

· A candle should not be burned for more than four hours at a time.

· Do not burn the candle if the container is cracked, chipped, scratched or damaged in any way.